Receptionist

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70+ cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

⚪️ WHAT YOU WILL BE DOING

• Meet and greet clients, offering drinks and contacting the appropriate member of staff.
• Logging in guests on a daily basis via our Aldwych House portal.
• Responsible for answering incoming calls; routing calls promptly and correctly to the proper staff person or voicemail, and politely taking messages when necessary.
• Sort, process and distribute incoming / outgoing post.
• Organise couriers/taxis for both UK and International staff and clients.  
• Organise and coordinate office supplies, liaising with the Office Manager when placing orders to ensure stock levels are maintained.  
• Ad hoc social committee assistance
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Maintain and organise diaries for all meeting rooms and assist in ensuring meetings do not over run.
• Identify key meetings especially those with senior internal staff and external clients and ensure they are fully prepared for.  
• Ensure all requirements for meeting room reservations are met including ordering refreshments and catering when required, ensure meeting rooms are kept clean and ready for immediate use.
• Assist new starters in the allocation of security passes, desks, lockers & bike racks.
• Assist with monthly expense reports

🟡 THE SKILLS AND EXPERIENCE YOU NEED

• Minimum of 1+ years’ experience within a busy, front of house position
• Polite and well-spoken confident telephone manner
• Presentable and welcoming
• Exceptional customer service skills
• Proactive and problem solving approach; able to work under own initiative and complete tasks to deadline
• Working knowledge of all Microsoft packages
• Knowledge of administrative and clerical procedures
• Well-developed written and verbal communication skills with the ability to interact with all levels of management and clients
• Ability to work independently and multi-task in a fast-paced environment.
• Strong attention to detail and highly organiSed
• Punctual and reliable
• Ability to practice discretion
• First aid training an advantage