Science Museum Group

🟪 Site Assistant

Job description

Are you a customer-focused, organised and proactive Assistant? Do you consider yourself a team player and enjoy delivering excellent customer service?

🔭 About us

The Science and Innovation Park (S+IP) is the home of the Science Museum Group’s National Collections Centre, where over 400,000 objects from our collection are researched, accessed, and cared for. Alongside providing storage and collections management for the Group, the site generates a substantial income for SMG through lettings, events, research and development activity and through renewable energy generation.

The site is changing, our new collections facility paves the way for several large-scale commercial projects including film studios, storage buildings and renewable energy generation. Alongside these major developments, there is growing interest in using the site for EV and Autonomous vehicle development, low carbon technology research and other mission-aligned commercial activities.

💡 About the role

As Site Assistant, you will support the coordination of various operational projects, commercial activities and the programme of development for the site.

This is great opportunity if you are keen to develop upon your skills in administration and customer service - and possibly a career in Events.

Assisting the Operations and Commercial Development Team, you will help plan and set up a range of operational initiatives onsite, both for staff, internal and external clients. You will work across our departments making sure site visits and meetings are well planned and effective. You will also find yourself providing a range of admin duties, as well as monitoring office supplies, collection and assigning post, and completing relevant checks ahead of events.

As you will be providing support for events and general activity across the site, there will be a physical element to this position when moving, lifting and offloading various small items. These items may include barriers, traffic cones, boxes etc – This is an element of the role that the successful candidate must be comfortable and capable of doing.

Given the size of the S+IP, you must possess a driver’s licence to be able to move around your work site.

⭐️ About you

Whether you have developed your administration, customer service or organisation skills by supporting a busy team, or office - we look forward to hearing from you.

With a flexible and proactive approach to work, you can look after a varied workload.

You enjoy supporting a busy team; are well organised, have good IT skills, and are an active team player. Flexible and responsive, you can communicate well with a range of people.

We will be focusing on your ability to build good working relationships to ensure the best flow of information, in all directions for the team. You will also have exceptional attention to detail, particularly when reviewing documents or inputting and analysing data.

✅ What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group.  We know work/life balance and wellbeing is crucial to our colleagues, so we offer up to 25 days annual leave in addition to bank holidays; a support with personal and professional development; employee assistance programme; enhanced contributory pension; and enhanced support for things that happen in life such as parental and adoption leave, sickness and career breaks.

‘Open for All’ is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. As a national museum group, we have an ability to reach a wide and diverse population of audiences, colleagues and partners through our geography and scale.

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

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